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WHAT WE DO

SA Business Coaches is a leading South African executive coaching organisation specialising in business and corporate executive coaching. Originally founded by Neale Roberts and Dr Elana Siew, SA Business Coaches combines a lifetime of real-life business experience with vast academic research in organisational psychology and business coaching. For over 25 years, SA Business Coaches has been empowering the growth of corporate businesses and entrepreneurs in South Africa.

We deliver coaching programs for personal and professional development at any level of the organisation, with an impressive portfolio of clients and results across many industries.

We have a countrywide presence with a diversity of coaches from different work and personal backgrounds to suit your company’s specific needs. Each of our coaches has gone through a rigorous training program (over 360 hours) that is ICR accredited and COMENSA credentialed. Our methodology combines 29 business executive coaching competencies, 17 local and international core competencies, academic research and proprietary processes developed over 24 years.

SA Business Coaches will work with you to find the right coaches and coaching solutions for your organisation and your people.

OUR APPROACH TO COACHING

Our proven DITAR framework enables our coaches to establish and co-create rich business coaching environments where our clients may think more clearly and accurately, so that they can form new, positive behaviours, emotions, thinking patterns and modify habits in fulfilling their goals – from managers to C-level executives.

We believe coaching is both science and art; our proven approach takes both into account resulting in successful coaching outcomes.

We work with each individual to identify their needs and adjust our coaching program accordingly.

Read our Blog: It’s Lonely at the Top

 

Get in Touch

WHY CHOOSE OUR COACHES?

Corporate Coaching
  • Our clients remain at the centre of our attention
  • We develop, maintain, and grow our relationships with our coaches and clients
  • Good relationships are vital to our business, and coaching results
  • Our coaches value their relationships with our clients
  • Quality is assured because each coach is focused on client excellence through rigorous training
  • Neuroscience and neuroscience principles are used extensively throughout our coaching
  • Client quality is further embedded by our innovative business coaching framework and methodology
  • Our coaching network supports collaboration between coaches to deliver the best service to our clients
  • Powerful Coach in the Corner software unique to SA Business Coaches provides real time insight, overview, tracking and reporting of the coaching intervention
  • “First of a kind” electronic and trackable coaching plans are co-developed for each client
  • All SA Business Coaches form part of the SA Business Coaching team and are there to ensure both coach and client are fully supported no matter their needs
  • All SA Business Coaches use the innovative and competence defining B.E.A.K.S. acronym, the brainchild of Dr Elana Siew,  which describes 5 categories of competence crucial to business (Behaviour, Experience, Ability, Knowledge and Skills)
  • All SA Business Coaches are extensively trained on our business coaching competencies and technology, the foundation of the SA Business Coaches business coaching framework
  • SA Business Coach training is the most rigorous and thorough business coach training in the country
  • Each delegate interviewed for selection to the program
  • +360 hours of formal training, 66 hours of live in-classroom and external facilitated coaching experience, 20 page business proposal
  • Qualified by formal, observed COMENSA approved business coaching evaluation
  • Coach training developed and facilitated by Dr Elana Siew (Co-founder) , and Neale Roberts (Founder, Head Coach) and accredited both by COMENSA, as SAQA aligned official South African body, and the International Coaching Register an ISO 17024 accreditation body in the Netherlands

WHY PARTNER WITH SA BUSINESS COACHES?

Immediate Coaching Solution

  • Process designed quality-based business coaching
  • Robust 360-degree business coaching methodology
  • Outcomes and Coaching plan focussed
  • Online co-development of a tailored coaching plan
  • Speed to action and trackable progress indicators
  • Coach matching guarantee (find the right coach for each Coachee)
  • Real-time progress tracking
  • Return on investment

Strategic Partner

  • Regular feedback on each coaching assignment
  • Formal and standardised reporting on coaching assignments
  • Confidentiality of coaching sessions
  • Long term relationship based
  • Quality through robust training and development of coaches
  • Customized development plans
  • Matching expertise with organisational needs
  • Extension of your learning team
  • Choose from a selection of qualified Business Coaches
  • Scalable solution (we have a team of coaches on our books)
  • Oversight and accountability of the coaching interventions

WHO IS BUSINESS COACHING FOR?

Business coaching is for EVERYONE in an organisation.

To succeed in the workplace, it is important to understand the principles of business (from the macro environment, operations management to P&L statements). By empowering your team with the right knowledge, you are setting your organisation up for success.

In the past, only executives would be considered for coaching. However, the trend is to make coaching available to more levels. According to a 2015 survey from the International Coach Federation (ICF) and the Human Capital Institute (HCI), cultivating a strong coaching culture has been linked to measurable results. The survey discovered that 51% of respondents from organizations that invested in coaching reported higher revenue than those of other similar organizations. Not only that, but 62% of employees in organizations that embraced a coaching culture considered themselves “highly engaged.” In itself, high engagement leads to better business outcomes, including lower absenteeism and higher loyalty and retention. That’s music to any manager’s ears.

OUR GUARANTEE

No matter the industry, location, or the number of coaches required we guarantee to match your team with the coaches they need in order to grow.

Based upon the needs of your organization and the specific outcomes you want accomplished we research, interview, and source industry experts for your leadership team. We do all of the upfront work, creating a seamless selection process and ensuring you find the coaches best-suited to accomplish your goals. Whether we source a single coach to help a struggling leader or create a multinational leadership development plan, our guarantee remains the same.

Discover what OUR coaches can do for you. Read our Blog: Hiring a Coach

TESTIMONIALS

Sr Delicia Baben

Nursing Service Manager
Clayton House
This is a small thank you for a huge process that made a difference in so many things I do at work.

We were guided through a mentor process during a very difficult time in our business.

It made a lot of difference to all of us. Both on a business and a personal level.

They have certainly taught me numerous skills in working with my staff every day, and also got me a lot more focussed in some of the things I needed to change at work.

I would recommend Elana with confidence for any coaching you need done!

Awie Krog

Product Manager
IMP Scientific

I wish to thank you and Neale for your valuable input into the successful year I had achieving double my sales target and also achieving 90% over product budget set for my MTS product.

To put this into perspective I earned an additional 10 pay checks + an incentive check for exceeding the 90% over MTS budget.

I’ve got many installations to roll out on my return as all the equipment is arriving end November on consolidated shipment which leave me with little to no time to arrange customer visits with you guys but will do my best to arrange the visits.

Thank you for the guidance and assistance in gearing perspective to achieve these targets.

Best regards from a wet Northampton.

Martin Matthysen

Director – Africa
IMP Innovation Solutions
The IMP Group of Companies in South Africa have used and currently use the services of Human and Mentor Consulting (Pty) Ltd.

We have used their services for the following:

• Executive Coaching at General Management Level
• Team Coaching at department level
• Strategic sales team coaching
• Training 

We utilized two of their executive coaches on more than one occasion; both were excellent, diligent and competent coaches.

We found their services, delivery, methodology and ease of communication exceptional. We also enjoyed the positive results of their mentoring in our organization.

Should the need arise for further mentoring and coaching, our company will make use of Human and Mentor Consulting (Pty) Ltd on an on-going basis for such consulting and assistance.

I am happy to discuss any part of their service delivery with you should you require so.

Riaan du Preez

Managing Director
Clayton House
Clayton House (Pty) Ltd used the executive coaching service of Human and Mentor Consulting (Pty) Ltd.

There were five executives involved in this intervention. The intervention included individual executive coaching and attending management meetings.

We were and are satisfied with the results and the standard with which the intervention was conducted, managed and reported on.

Please do not hesitate to contact me should you required further information pertaining to Human and Mentor Consulting (Pty) Ltd’s services.

Jaco Ferreira

Sales Manager
RusMar Packaging (Pty) Ltd
In one word: Professional.

Trainers and consultants. Sales and management training. Financial advice. Staff recruitment.

Immense: It was my year in a new position as sales manager so Mentors offered me coaching on how to approach people one-on-one and in groups. They provided staff training, aided our recruitment of extra internal person and sales person.

Adv Craig Burton-Durham

Former General Manager
Medical Schemes
(“the CMS”)
The CMS decided that the entire Executive Management Team should be exposed to an Executive coaching program in order to further develop their leadership and management skills. A number of prospective service providers in this field were put forward to the team and I was immediately attracted to the service offered by Mr. Neale Roberts, partly on the basis of his prospectus, but also as a result of him being highly recommended by certain of my fellow GM’s (Dr. Anton de Villiers and Mr. Danie Kolver) who had already commenced with the coaching program under Mr. Roberts.

The experience was rewarding from the outset and I developed an instant rapport with Mr. Roberts, primarily because of his interest and focus on a holistic approach to developing those areas which I was interested in exploring. Of particular use was the initial brainstorming session wherein we carefully noted what specific aspects it would be important to develop in my personal coaching experience. Of particular importance was him gaining an understanding of my own strengths and weaknesses and those areas where I could add value both in my own personal development, but also from an external perspective in enhancing my interaction with others.

 

The most Robust BUSINESS Coach training in South Africa – MBA equivalent
  • Silver Training Provider for COMENSA
  • ICR, when accrediting the course, said that it is the most comprehensive Business Coach Training course throughout Europe
  • Facilitators and evaluators are professional business coaches
  • Each delegate is interviewed and selected for their dedication, resilience, and passion to business coach
  • The course, through which each coach qualifies, is 360 hours over 5 months
    • 5 modules each dealing extensively with different aspects of business coaching, and each exposing the coach to many experiences
    • To qualify each coach must complete of all 5 modules with a minimum pass rate of 65%
    • Qualification is measured by passing the observational evaluation at the end of the 5 months
    • The observed evaluation is administered by two COMENSA qualified evaluators who evaluate on 29 core competencies comprising 289 business coaching and coaching activities
    • 40 formal coaching hours are completed, thereafter each coach is encouraged to niche themselves
    • 40-page business plan submission with a two-hour coaching session
  • Dr Elana Siew
    • Ph.D., M.Com, MBA (Entrepreneurship – Bond University Australia),
    • Industrial Psychologist,
    • COMENSA Evaluator
    • Published author of Competence Refined, plus 5 books
    • SETA Accredited assessor and moderator
  • Neale Roberts
    • BA(Honours Industrial Psychology), MBA (Entrepreneurship – Bond University Australia)
    • COMENSA Evaluator
    • COMENSA Senior Credentialed Coach
    • Internationally Accredited Business Coach
    • SETA Accredited assessor and moderator
  • The training faculty at SA Business Coaches comprises experience, training, academic and practical competencies

 

Tools and Strategies used to ensure a successful coaching intervention – Leaving nothing to chance

Steps taken in our business coaching

  • We use a “stage” business coaching process designed and developed over 28 years of business coaching
  • Using a tried and tested business coaching Framework (D.I.T.A.R.) and Methodology (B.O.P.) to ensure our coaches remain focused on the outcomes of your coaching needs, intervention, assignment and session
  • This ensures accurate executive coaching outcomes are achieved within your budget
  • Each coach uses proprietary technology to assist them manage all executive coaching interventions, assignments, sessions, and coaching plans
  • In-depth training on the use of this technology in the hands of each coach
  • An innovative and proprietary executive coaching plan can be co-created for each coaching assignment for each delegate
  • Each coaching plan is personally tailored and co-created for each executive coaching delegate
  • Each coaching plan is tracked both by the coach and the person being coached
  • International standards of coaching are maintained
  • Business coaching competence is added to coaching competence ensuring that sessions are bona fide executive business coaching sessions and not simply therapy-based life coaching sessions in a business environment

 

All our business coaches are from diverse business backgrounds – Richness in diversity
  • The richness of our individual business coaches is apparent from their diversity
  • We have business coaches who speak all 11 official South African languages
  • Each business coach is trained to optimize their talent and niche
  • All business coaches are encouraged to niche themselves in their area of expertise and passion
  • All business coaches have diverse and interesting backgrounds which add amazing value in business coaching sessions
  • Although all coaches have completed the same 360-hour business coach training, they bring their own uniqueness to each coaching session
  • All our business coaches apply the Competence Refined approach to business coaching
  • Competence Refined is Globally the most innovative and successful business coaching tool to be used by business coaches in South Africa
  • Read our Blog: Executive Competence

 

Customizable to suit each business coaching need – Catering to your needs
  • Each business coach is selected by the client for compatibility
  • Each business coach is competent in the use of our proprietary framework and methodology which enhances business coaching outcomes
  • For each coaching assignment, feedback sessions can be scheduled to suit individual needs
  • Strict business coaching assignment control is maintained by each coach and SA Business Coaches through Coach in the Corner
  • All coaches have been trained in the use of the Coach in the Corner technology
  • All coaches are trained to co-create with their clients, a custom-built and innovative coaching plan
  • Each coaching plan is unique to the individual
  • Each coaching plan is viewable, printable and personally updatable 24/7/365
  • Many more innovative features of each business coaching plan are available
  • Coach in the Corner assists the business coach stay on top of the business coaching assisnment
  • Coach in the Corner is an POPI Act compliant online portal which creates opportunities for clients to maximize their business coaching outcomes
  • SA Business Coaches and HR have oversight of the entire process
  • Ability to intervene and course correct where needed
  • Info always available, accessible at any point

 

Online Innovation at your fingertips – Why is a system like Coach in the Corner so important?
  • An innovative first of a kind virtual administration system
  • Monitoring all aspects of the coaching assignment and sessions
  • POPI Act compliant
  • A paper trail of the full assignment so that clients can trace their progress and review their coaching assignment
  • Various insightful and Innovative Questionnaires are available for each coaching assignment and client
  • Each questionnaire is designed by industrial psychologists for accuracy, validity and reliability, and ease of application
  • Each questionnaire is considered before use for maximum insight
  • Each report has been graphically designed by graphic designers
  • Each assignment comes with its own unique and tailored coaching plan with milestones, action plans, dates and much more
  • Clients’ login to update their coaching plan
  • Interaction from their coach, email notifications, contacts, and updates
  • A mobile interface for convenience
  • Standardised the reporting process
  • Ensure best practices are maintained during your investment
  • Regular accurate reports are generated
  • Provide good looking features and reports for the coaching delegate to assist with their achievements
  • Clever use of technology to enhance human performance
  • Tracking is automatic
  • Coaches use of time is optimised as they do not have to generate lengthy reports which can cause fatigue and inaccuracy
  • Comparisons can be made between various delegates coaching results
  • Tracking of Return on Coaching Investment (ROCI) is optimized
  • What can one expect from a coaching intervention – KPI’s, change in behaviour?
  • Tracking of coaching plans, project plans, record of sessions and progress monitor of the coaching assignment
  • Absolutely and online 365/24/7
  • Measurable coaching plan with goals, strategies, actions and milestones
  • Trackable coaching plans with graphs and progress indicators
  • Tracking on progress with innovative coaching days ratios and more
  • Dual evaluation of the coaching intervention
  • Co-created coaching plan in line with stakeholder requirements
  • Reporting and feedback on assignment progress at regular intervals

 

Is there regular feedback – Ensuring a feedback loop to avoid disappointments
  • For each executive coaching assignment feedback sessions are planned
  • Strict control is maintained by each coach and SA Business Coaches through Coach in the Corner.
  • All coaches have been trained in the use of Coach in the Corner
  • Coach in the Corner is a POPI Act compliant online portal which creates opportunities for clients to optimize their coaching outcomes
  • SA Business Coaches and the sponsor or HR have oversight of the entire process
  • Ability to intervene and course correct where needed
  • Info always available, accessible at any point
  • Some form of assurance of coaching intervention success
    • SA Business Coaches training and preparation of each coach helps create a safe and effective business executive coaching environment for success
    • Continual monitoring of executive coaching interventions and assignments to ensure compliance to outcomes and sound coaching principles
    • We do not guarantee change in human behaviour, however, we do guarantee to create world-class business executive coaching environments which foster and encourage behaviour change
    • The concept of coachability stands in the way of guarantees of money back
    • We do a robust take on process to iron out possible obstacles and potential non-coachability challenges beforehand
    • Our training, use of our proprietary framework and methodology, and innovative software go a long way to creating a successful executive coaching intervention

FAQ

Most frequent questions and answers

How does SA Business Coaches Partner with Organisations on their coaching journey?

A. The most Robust BUSINESS Coach training in South Africa – MBA equivalent

    • Each delegate is interviewed and selected for their dedication, resilience, and passion to business coach
    • The course, through which each coach qualifies, is 360 hours over 5 months
    • 5 modules each dealing extensively with different aspects of business coaching, and each exposing the coach to many experiences
    • Completion of all 5 modules with a pass rate of 65%
    • Qualification partly measured by passing the observational evaluation at the end of the 5 months
    • The observed evaluation is administered by two COMENSA qualified evaluators who evaluate on 29 core competencies comprising 289 activities
    • 40 formal coaching hours are completed, thereafter each coach is encouraged to niche themselves
    • 40-page business plan submission with a two-hour coaching session
    • Silver Training Provider for COMENSA
    • ICR, when accrediting the course, said that it is the most comprehensive Business Coach Training course throughout Europe
    • Facilitators and evaluators are professional business coaches
    • Dr Elana Siew
    • Ph.D., M.Com, MBA (Entrepreneurship – Bond University Australia), Industrial Psychologist, published author of Competence refined, plus 5 books SETA Accredited assessor and moderator
    •    Neale Roberts
    • BA(Honours Industrial Psychology), MBA (Entrepreneurship – Bond University Australia)
    • COMENSA Senior Credentialed Coach
    • Internationally Accredited Business Coach
    • SETA Accredited assessor and moderator
    • The training faculty at SA Business Coaches comprises experience, training, academic and practical competencies

B. Breadth of experience across different fields

    • All coaches are encouraged to niche themselves in their area of expertise and passion
    • All coaches have diverse and interesting backgrounds which add amazing value in coaching sessions
    • Although all coaches have completed the same 360-hour business coach training, they bring their own uniqueness to each coaching session
    • The richness is apparent from the diversity amongst the coaches

C. Is there regular feedback

    • For each coaching assignment feedback sessions are planned
    • Strict control is maintained by each coach and SA Business Coaches through Coach in the Corner.
    • All coaches have been trained in the use of Coach in the Corner
    • Coach in the Corner is an POPI Act compliant online portal which creates opportunities for
    • SA Business Coaches and HR have oversight of the entire process
    • Ability to intervene and course correct where needed
    • Info always available, accessible at any point

D. Some form of assurance of coaching intervention success

    • SA Business Coaches training and preparation of each coach helps create a safe and effective environment for success
    • Continual monitoring of coaching interventions and assignments to ensure compliance to outcomes and sound coaching principles
    • Not sure we can guarantee human behaviour
    • The concept of coachability stands in the way of guarantees of money back
    • We do a robust take on process to iron out possible obstacles and potential non-coachability before hand
    • The training and use of our proprietary framework and methodology goes a long way to creating a successful coaching intervention
Why use an affiliated SA Business Coach?

A. The most Robust BUSINESS Coach training in South Africa – MBA equivalent

    • Each delegate is interviewed and selected for their dedication, resilience, and passion to business coach
    • The course, through which each coach qualifies, is 360 hours over 5 months
    • 5 modules each dealing extensively with different aspects of business coaching, and each exposing the coach to many experiences
    • Completion of all 5 modules with a pass rate of 65%
    • Qualification partly measured by passing the observational evaluation at the end of the 5 months
    • The observed evaluation is administered by two COMENSA qualified evaluators who evaluate on 29 core competencies comprising 289 activities
    • 40 formal coaching hours are completed, thereafter each coach is encouraged to niche themselves
    • 40-page business plan submission with a two-hour coaching session
    • Silver Training Provider for COMENSA
    • ICR, when accrediting the course, said that it is the most comprehensive Business Coach Training course throughout Europe
      Facilitators and evaluators are professional business coaches
      • Dr Elana Siew
        • Ph.D., M.Com, MBA (Entrepreneurship – Bond University Australia), Industrial Psychologist, published author of Competence refined, plus 5 books, SETA Accredited assessor and moderator
      • Neale Roberts
        • BA(Honours Industrial Psychology), MBA (Entrepreneurship – Bond University Australia)COMENSA Senior Credentialed CoachInternationally Accredited Business Coach, SETA Accredited assessor and moderator
      • The training faculty at SA Business Coaches comprises experience, training, academic and practical competencies

B. Breadth of experience across different fields

    • All coaches are encouraged to niche themselves in their area of expertise and passion
    • All coaches have diverse and interesting backgrounds which add amazing value in coaching sessions
    • Although all coaches have completed the same 360-hour business coach training, they bring their own uniqueness to each coaching session
    • The richness is apparent from the diversity amongst the coaches

C. Is there regular feedback

    • For each coaching assignment feedback sessions are planned
    • Strict control is maintained by each coach and SA Business Coaches through Coach in the Corner.
    • All coaches have been trained in the use of Coach in the Corner
    • Coach in the Corner is an POPI Act compliant online portal which creates opportunities for
    • SA Business Coaches and HR have oversight of the entire process
    • Ability to intervene and course correct where needed
    • Info always available, accessible at any point

D. Some form of assurance of coaching intervention success (money back…)

    • SA Business Coaches training and preparation of each coach helps create a safe and effective environment for success
    • Continual monitoring of coaching interventions and assignments to ensure compliance to outcomes and sound coaching principles
    • The concept of coachability stands in the way of guarantees of money back
    • We do a robust take on process to iron out possible obstacles and potential non-coachability before hand
    • The training and use of our proprietary framework and methodology goes a long way to creating a successful coaching intervention
What tools / strategies does SA Business Coaches have to ensure a successful coaching intervention?

A. What are the steps in coaching?

    • We have a stage process
    • Using a tried and tested framework (D.I.T.A.R.) and methodology (B.O.P.) ensures our coaches remain focused on the outcomes of each assignment and session to ensure accurate coaching outcomes are achieved
    • Each coach uses proprietary technology to assist our coaches manage all coaching interventions, assignments, and sessions
    • In-depth training on the use of technology in the hands of each coach
    • An innovative and proprietary coaching plan can be created for each coaching assignment for each delegate
    • Each coaching plan is personally tailored and co-created for each coaching delegate
    • Each coaching plan is tracked both by the coach and the person being coached
    • International standards of coaching are maintained
    • Business coaching competence is added to coaching competence ensuring that sessions are bona fide business coaching sessions and not simply therapy-based life coaching sessions in a business environment

B. What is “Coach in the Corner” and what sorts of information does it provide?

    • An innovative first of a kind virtual administration system
    • Monitoring all aspects of the coaching assignment and sessions
    • POPI Act compliant
    • A paper trail of the full assignment so that clients can trace their progress and review their coaching assignment
    • Various insightful Questionnaires which can be sent and considered
    • Innovative questionnaires for use as and when they are required by the coach and coaching assignment
    • Each questionnaire is designed by industrial psychologists for accuracy, validity and reliability, and ease of application
    • Each report has been graphically designed by graphic designers
    • Each assignment comes with its own unique and tailored coaching plan with milestones, action plans, dates and much more
    • Clients’ login to update their coaching plan
    • Interaction from their coach, email notifications, contacts, and updates
    • A mobile interface for convenience

C. Why is a system like Coach in the Corner so important?

    • Standardise the reporting process
    • Ensure best practices are maintained during your investment
    • Regular accurate reports are generated
    • Provide good looking features and reports for the coaching delegate to assist with their achievements
    • Clever use of technology to enhance human performance
    • Tracking is automatic
    • Coaches use of time is optimised as they do not have to generate lengthy reports which can cause fatigue and inaccuracy
    • Comparisons can be made between various delegates coaching results
    • Tracking of Return on Coaching Investment (ROCI) is optimised

D. What can one expect from a coaching intervention – KPI’s, change in behaviour ?

    • Tracking of coaching plans, project plans, record of sessions and progress monitor of the coaching assignment

E. Real time feedback

    • Absolutely and online 365/24/7

F. Measurement / benchmark attributes

    • Measurable coaching plan with goals, strategies, actions and milestones
    • Trackable coaching plans with graphs and progress indicators
    • Tracking on progress with innovative coaching days ratios and more

G. Dual evaluation of the coaching intervention

    • Co-created coaching plan in line with stakeholder requirements
    • Reporting and feedback on assignment progress at regular intervals
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Clayton House
Arctic Edge
IMP Solutions
Rusmar Packing Solutions